Terms Of Service
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Terms of Service

Welcome to MyTailor.com. MyTailor.com provides their services to you subject to the following conditions. If you visit or shop at MyTailor.com, your acceptance of these conditions are required. Please read carefully; you're your use of any current or future MyTailor.com services, will be subject to the guidelines and conditions applicable to such service or business.
Order Acceptance:
MyTailor, Inc may at times request verification of information prior to acceptance and processing of an order. Verification may be requested, but not limited to, company Purchase Orders and large ticket orders. Credit cards are charged as soon as the order is entered into our database. MyTailor.com reserves the right to refuse and cancel any order. Delivery is 5 to 8 weeks and can run as slow as 10 weeks during the peak season.
Cancellation Policy:
You may cancel any order within 24 hours. We cannot guarantee any order will be cancelled if it has already been submitted for processing.
Fabric Availability:
MyTailor.com may not have all fabrics in stock. Our online store does not provide real-time stock availability.
Typographical Errors:
MyTailor.com is not responsible for typographical errors or omissions relating to pricing, copy, photography, or scanning. Please use the fabric description as a guide. MyTailor.com reserves the right to refuse and cancel any order.
MyTailor.com online store uses industry standard SSL v2 (Secure Sockets Layer) encryption technology to protect sensitive data including credit card information. If you prefer, you may fax or call in your order and credit card information.
Return Policy:
Our clothing is 100% custom tailored and we have NO REFUND policy. We will do everything to correct the error and replace the garment. No return will be accepted without a RMA (Return Material Authorization) number. Any return without a RMA number will be refused. You are responsible for return shipping costs. Shipping and customs duties charges are not refundable. We recommend you select a shipping carrier that provides a shipment tracking option and insurance. MyTailor.com, Inc. reserves the right to refuse any return. MyTailor.com shall not be liable for any consequential or incidental damages arising from purchases from our online store.
Sales Tax:
Sales Tax is collected for orders within California. Tax rates are applicable as per the delivery address’s county. Delivery addresses outside of California will not incur sales tax assessment.
Please review our Privacy Notice, which also governs your visit to MyTailor.com, to understand our practices.
Electronic Communications
When you visit MyTailor.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of MyTailor.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of MyTailor.com and protected by U.S. and international copyright laws. All software used on this site is the property of MyTailor.com or its software suppliers and protected by United States and international copyright laws.
MyTailor.com other marks indicated on our site are registered trademarks of MyTailor.com, Inc. or its subsidiaries, in the United States and other countries. MyTailor.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of MyTailor.com, Inc. MyTailor.com's trademarks and trade dress may not be used in connection with any product or service that is not MyTailor.com's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits MyTailor.com.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use MyTailor.com only with involvement of a parent or guardian. MyTailor.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Copyright Complaints
MyTailor.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement please call or write us at the address below.
Risk of Loss
All items purchased from MyTailor.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Product Descriptions
MyTailor.com attempts to be as accurate as possible. However, MyTailor.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by MyTailor.com itself is not as described, your sole remedy is to return it in unused condition.
Applicable Law
By visiting MyTailor.com, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and MyTailor.com.
Any dispute relating in any way to your visit to MyTailor.com or to products you purchase through MyTailor.com shall be submitted to confidential arbitration in Costa Mesa, California, except that, to the extent you have in any manner violated or threatened to violate MyTailor.com intellectual property rights, MyTailor.com may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site Policies, Modification and Severability
Please review our other policies, such as our Pricing policy, posted on this site. These policies also govern your visit to MyTailor.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Contact Information
MyTailor.com, Inc.
950 South Coast Drive, Suite #150
Costa Mesa, CA 92626
(2 Blocks from South Coast Plaza Mall)
(US Toll Free): 1-800-466-7133
International: Tel:714-263-2404
Fax: 949-266-5685